Support

Last Updated: March 26, 2025

​

This Privacy Policy (“Policy”) explains how MAKE Finansal Danışmanlık Hizmetleri Ticaret Limited Şirketi, operating under the name DesignerMurat (“we,” “us,” or “our”), collects, uses, stores, shares, and protects your personal information when you visit and use our website located at designermurat.com and any associated digital services, tools, mobile versions, or applications that link to this Policy (collectively, the “Site”).

​

Please read this Policy carefully to understand our practices regarding your personal data. By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with our practices, your choice is to refrain from using the Site and our Services.

​

This Policy may be updated from time to time to reflect changes in legal requirements, our data processing practices, or our Services. If we make significant changes to the Policy, we will post the updated version on this Site and update the "Last Updated" date. Where required by law, we may also notify you directly and/or request your explicit consent before applying material changes. Continued use of the Site after such changes will constitute your acceptance of those updates, so we encourage you to review this Policy periodically.

​

Information We Collect

We collect both personal and non-personal information from you when you interact with the Site. This includes information you voluntarily provide during checkout, contact submissions, account registration, form completion, participation in affiliate or promotional programs, or any direct communication with DesignerMurat. Examples of personal information collected may include your name, email address, phone number, business name, billing details, and design preferences. We also collect metadata and technical data when you access or use the Site, including IP address, device type, browser information, operating system, geographic location, and usage behavior.

​

How We Collect Information

The majority of information we collect is provided directly by you. However, we also use automated tools and tracking technologies to collect technical data about your interactions with the Site. Additionally, we may collect information from third-party service providers or publicly available sources in accordance with applicable laws.

​

How We Use Your Information

We process personal information to operate and improve our Services, ensure platform integrity, fulfill your orders, and provide a personalized experience. Specifically, your data is used to: deliver the products or services you request; communicate with you regarding your orders, updates, or offers; verify your identity for security purposes; analyze website traffic and usage behavior; prevent fraud, abuse, or illegal activity; comply with legal obligations; and where permitted, to send marketing communications or promote DesignerMurat via digital or social channels. We will not use your personal data for purposes materially different from those outlined in this Policy without your consent.

​

Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected. In some cases, we may retain information for longer periods if required to comply with legal, financial, or regulatory obligations, to resolve disputes, or to enforce our agreements. Once no longer needed, your personal information will be securely deleted or anonymized.

​

Children’s Privacy

Our Services are not intended for individuals under the age of thirteen (13), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected data from a child under 13, we will take appropriate steps to remove it.

​

Sharing Your Information with Third Parties

We do not sell your personal information. However, we may share your information with trusted third-party service providers that help us operate our Site, process payments, deliver files, or support customer service. These providers are bound by confidentiality and data protection obligations. We may also share your information if required by law, to respond to legal requests, to enforce our Terms of Service, or to protect our rights or the rights of other users.

​

International Data Transfers

Some personal data may be stored or processed by service providers in countries outside of your home jurisdiction, including Turkey, the United States, and the European Economic Area (EEA). By using our Site, you acknowledge and consent to such international data transfers where necessary for the delivery of Services. In such cases, we ensure that adequate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

​

Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels, tags, and web beacons) to collect data about your browsing behavior, remember preferences, improve functionality, analyze performance, and serve personalized advertising. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of the Site.

​

Do Not Track (DNT)

Currently, the Site does not respond to browser-based “Do Not Track” signals. You may use available cookie and tracking settings at the device or browser level to manage your privacy preferences.

​

Third-Party Links

Our Site may contain links to third-party websites. If you access any third-party services or platforms through these links, please be aware that they operate independently of DesignerMurat and are governed by their own privacy policies. We are not responsible for the practices or content of external sites.

​

Security of Your Information

We implement industry-standard security measures, including encryption, firewalls, secure servers, and internal protocols to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite our best efforts, no method of transmission or storage is entirely secure. You are responsible for safeguarding any passwords or access credentials connected to your use of the Site.

​

Your Rights (EU and EEA Residents)

If you are located in the European Union or European Economic Area, you have specific rights under applicable data protection law, including the right to access, correct, update, or delete your personal data; the right to object to or restrict certain processing; the right to data portability; and the right to lodge a complaint with a data protection authority. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

​

To exercise these rights, we may request verification of your identity for security reasons. We reserve the right to decline requests that are unreasonable, compromise the privacy of others, or conflict with legal obligations. In accordance with applicable law, we may retain certain information for record-keeping, tax, fraud prevention, or legal compliance purposes.

​

Updating Your Information

We take reasonable steps to ensure that the personal information we collect is accurate and current. You may update your information at any time by contacting us or, where applicable, through your account profile. If you believe any information we hold is inaccurate, please notify us, and we will make appropriate corrections.

​

Contacting Us

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us via the Contact page on our Site. We aim to respond to privacy-related inquiries within a reasonable timeframe and in accordance with applicable law.